The Industries We Specialise In
The Pro-Com team boasts operational and training expertise across diverse disciplines, from sensitive government departments to the bustling environments of hospital emergency departments.
Health Care
HEALTH / AMBULANCE / AGED CARE / DISABILITY SUPPORT / REMOTE CARE / NURSES / PARAMEDICS / CLINICIANS / SUPPORT WORKERS
Health Care
HEALTH / AMBULANCE / AGED CARE / DISABILITY SUPPORT / REMOTE CARE / NURSES / PARAMEDICS / CLINICIANS / SUPPORT WORKERS
Retail And Hospitality
ALL FRONT LINE RETAIL & HOTEL AND VENUE STAFF / MOBILE BRAND REPRESENTATIVE / TECHNICAL STAFF
Retail And Hospitality
ALL FRONT LINE RETAIL & HOTEL AND VENUE STAFF / MOBILE BRAND REPRESENTATIVE / TECHNICAL STAFF
Government / Legal / Compliance
GOVERNMENT COMPLIANCE AND ENFORCEMENT TEAMS / FRONT LINE GOVERNMENT SERVICE STAFF / CRITICAL INFRASTRUCTURE REGULATORS AND INSPECTORS
Government / Legal / Compliance
GOVERNMENT COMPLIANCE AND ENFORCEMENT TEAMS / FRONT LINE GOVERNMENT SERVICE STAFF / CRITICAL INFRASTRUCTURE REGULATORS AND INSPECTORS
Transport Including Aviation
RAIL, TRAM AND LIGHT RAIL STAFF / BUS AND BUS TERMINAL STAFF / SHIP AND FERRY STAFF / COMMERCIAL FLIGHT CREW / TRANSIT HUB STAFF
Transport Including Aviation
RAIL, TRAM AND LIGHT RAIL STAFF / BUS AND BUS TERMINAL STAFF / SHIP AND FERRY STAFF / COMMERCIAL FLIGHT CREW / TRANSIT HUB STAFF
Custodial, Corrections & Immigration
CORRECTIONAL OFFICERS / YOUTH JUSTICE FACILITY OFFICERS / IMMIGRATION DETENTION CENTRE OFFICERS / CUSTODY CENTRE and PROTECTIVE SERVICE STAFF / INCIDENT MANAGEMENT TEAMS
Custodial, Corrections & Immigration
CORRECTIONAL OFFICERS / YOUTH JUSTICE FACILITY OFFICERS / IMMIGRATION DETENTION CENTRE OFFICERS / CUSTODY CENTRE and PROTECTIVE SERVICE STAFF / INCIDENT MANAGEMENT TEAMS
Security, Law Enforcement & Military
SECURITY OFFICERS. / POLICE AND LAW ENFORCEMENT OFFICERS/ MILITARY PERSONNEL/ CLOSE PERSONAL PROTECTION and ESCORT TEAMS / SEARCH TEAMS / NEGOTIATOR TEAMS
Security, Law Enforcement & Military
SECURITY OFFICERS. / POLICE AND LAW ENFORCEMENT OFFICERS/ MILITARY PERSONNEL/ CLOSE PERSONAL PROTECTION and ESCORT TEAMS / SEARCH TEAMS / NEGOTIATOR TEAMS
Sports and Recreation
OPERATIONAL SAFETY AND TACTICS, DEFENSIVE AND LAST RESORT TACTICS, PUBLIC ORDER MANAGEMENT (POM) AND CONTROL AND RESTRAINT
Sports and Recreation
OPERATIONAL SAFETY AND TACTICS, DEFENSIVE AND LAST RESORT TACTICS, PUBLIC ORDER MANAGEMENT (POM) AND CONTROL AND RESTRAINT
Community Support and Welfare
COMMUNITY SUPPORT WORKERS / VOLUNTEER STAFF
Community Support and Welfare
COMMUNITY SUPPORT WORKERS / VOLUNTEER STAFF
Training Standards & Support—What You Can Expect
What experience do your instructors have in this field?
All of Pro-Com’s instructors meet the highest industry standards in quality training. Our trainers can verify their operational and teaching experience to match your specific needs.
What training methods do you employ to engage participants?
Effective programs use interactive and practical methods with options such as tailored gamified training tools available. Reach out to us today to discover if our hands-on activities, realistic scenarios, and modern learning techniques align with your industry's specific needs.
Where is the training conducted?
How do you measure the effectiveness of your training programs?
It's essential to ensure training aligns with the combined goals of all stakeholders. Inquire about our evaluation methods and how we use feedback to refine and customise both current and future programs for each specific industry. QR codes are utilised for each program to ensure attendance and participant feedback is captured on the day and reports forwarded to you for review. These inform our continued course refinement and make sure we are hitting the mark.
What post-training support do you offer?
Ongoing support can be crucial for implementing what participants have learned. We conduct training reviews, promotional items, online live refresher and Q&A sessions, follow up e-learns and gamified on-going training options. Contact us to discuss what kind of follow-up assistance suits you best.
What support materials do you provide?
We offer additional resources such as electronic workbooks, take-away quick reference guides, training manuals, online modules, and follow-up support to enhance your training experience. Contact us today to learn which support materials best suit your industry.
Techniques were simple enough to establish good muscle memory within a short period.
Sheriff’s Office Victoria,
March 2025
Great engagement. Do’s and Don’ts – contingency – physical state – talk naturally, think tactically landed well as an immediate response plan for me.
Asahi,
August 2024
Gave me a lot of confidence to listen to my gut, or spidey senses and trust those feelings. Also to not put up with unacceptable behaviours and to report incidents without hesitation.
ACT Ambulance,
February 2022
Both facilitators were outstanding in content knowledge, experience and delivery.
ACT Corrective Services,
July 2024
Open, respectful trainers, very approachable. Plenty of experience with clear subject matter expertise.
St John WA,
April 2024
The trainers were amazing and kept the program engaging. They didn’t speak directly off a screen. I liked how they spoke with experience and of experiences.
Healthscope,
March 2025
The course was personalised to our occupation and the trainers understood how we would be using the training.
ACT Corrective Services,
July 2024
A very inclusive training package across a wide variety of relevant situations.
Sheriff’s Office Victoria,
March 2025
Good balance between theory and practical application and experience.
Asahi,
August 2024
The training was super engaging. Great facilitators who really brought the content to life through a mix of slides, VR and hands-on role playing. I really liked the way it was so tailored to the current context we’re working in, with really relevant scenarios. Great learning opportunity for me and my team.
City of Maribyrnong,
August 2024
